FAQ

Shipping & Delivery

Q: How long does shipping take?
A: Orders are processed within 1-2 business days. Delivery typically takes 5-12 business days depending on your location.

Q: Do you ship to my country?
A: Currently we ship within the United States.

Q: How can I track my order?
A: Once your order ships, you'll receive a tracking number via email. You can also check our Track Order page

Orders & Payments

Q: What payment methods do you accept?
A: We accept all major credit/debit cards via Stripe (Visa, Mastercard, Amex, Discover).

Q: Can I cancel or change my order?
A: Please contact us within 12 hours of placing your order for changes or cancellations.

Returns & Refunds

Q: What is your return policy?
A: We offer a 30-day return policy for unused items in original packaging. Contact us to initiate a return.

Q: My item arrived damaged/defective. What do I do?
A: Contact us within 7 days with photos, and we'll send a replacement or refund.

Product Questions

Q: Are your products covered by warranty?
A: Yes, all products come with our standard quality guarantee